PRIVACY POLICY

This Privacy Policy explains how Natastic Beauty (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit www.natasticbeauty.com, book services, or purchase products.

1. Information We Collect

We collect different types of personal information depending on how you interact with us.

Device & Usage Information

Examples: browser type, IP address, time zone, pages you view, link clicks, referrer data, search terms
Purpose: to present the website properly, understand how users interact, optimize site performance
How we collect: automatically via cookies, log files, pixels, etc.

Booking / Order / Product Information

Examples: name, billing address, shipping address, payment details (credit card, PayPal, etc.), email, phone number
Purpose: to fulfill orders, confirm bookings, send invoices/receipts, handle shipping, prevent fraud, communicate with you
How we collect: you provide this during checkout, booking, or account creation.

Customer Support / Communications

Examples: your name, contact info, details of your questions, complaints, or support requests
Purpose: to assist with your inquiries, maintain customer service records
How we collect: from you directly when you contact us (chat, email, phone).

2. Minors

Our services and site are not intended for individuals under 15 years old.
We do not knowingly collect personal information from minors under 15.
If you believe a child under 15 has provided us their information, please contact us to request its deletion.

3. How We Share Information

We share your personal information with:

Service providers / partners who help us run the business (payment processors, booking platforms, shipping companies, analytics providers)
Legal / regulatory authorities, if compelled by law (e.g. court orders, subpoenas)
Advertising partners in limited fashion for marketing/targeting (see “Behavioral Advertising” section below)

We will not sell your personal data to third parties for their independent use.

4. Behavioral Advertising & Marketing

We may use your data to deliver personalized marketing or ads that match your interests.

We use Google Analytics to understand how visitors use our site.
We may share limited data about site usage, purchases, or ad interactions with advertising networks (such as Google Ads, Facebook Ads) to improve ad relevancy.

You can opt-out of targeted ads:

Facebook: manage ad settings via Facebook account
Google: adjust ad personalization settings
Bing: manage ad settings
Also via the Digital Advertising Alliance: http://optout.aboutads.info/

5. How We Use Your Information

Your information is used to:

Provide our salon services (twists, protective styles, etc.) and fulfill product orders
Process payments and bookings
Communicate order and appointment confirmations, updates, promotions
Improve our website, products, services, and customer experience
Prevent fraud or misuse
Comply with legal obligations

6. Data Retention

We retain your personal information only as long as necessary to provide services, satisfy legal requirements, and enforce our policies.

You may ask us to correct, update, or erase your data by contacting us at our customer care.

7. Your Rights (GDPR, CCPA, etc.)

If you live in the EEA (European Economic Area) or California, you have rights such as:

Accessing your personal data
Correcting errors in your data
Deleting your data (“right to be forgotten”)
Objecting to or restricting certain processing
Withdrawing consent, when consent is the basis for processing

To exercise these rights, reach out to our costumer care.

8. Cookies & Tracking

We use cookies and similar technologies to enhance your experience:

Session cookies (expire at end of session) and persistent cookies (last longer)
Cookies help us remember settings, keep you logged in, track usage metrics
If you disable or block cookies, parts of the site may not function properly

You can control cookie settings via your browser (check your browser’s documentation or help files). For general info about cookies, see www.allaboutcookies.org.

9. Do Not Track Signals

We do not currently modify our data collection when a “Do Not Track” signal is emitted from your browser.

10. Changes to This Policy

We may update this Privacy Policy over time to reflect changes in practices or for legal or operational reasons.
When we update, we’ll post the new version here with a revised date.